Waltzing Matilda USA will gladly accept returns/exchanges of merchandise, except Final Sale and custom items, that are in their original condition and have not been worn or altered. All original tags must be attached. Footwear will be accepted only if returned in the original condition and in undamaged packaging. Custom footwear is not eligible for returns. Customer will be responsible for return shipping costs. View our complete Returns Policy and instructions.
Orders are shipped on non US holiday business days. An email notification will be sent once a shipment leaves Waltzing Matilda USA.
Signatures are required on all shipments with a value of $500 or more.
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At WM USA every product is handmade & meant to last forever. Each hide is hand picked with unique features & marks that add character & beauty to each product. Our company is creative, adventurous & humble. We strive to stimulate the senses with each handcrafted piece. If at any point your item needs a repair, simply contact our customer service team.